CVS Health has begun reviewing its creative and media accounts, with CRM also potentially under consideration, as it looks to consolidate the business with a single partner.
Publicis currently handles US creative and CRM, while UM, now part of Omnicom, manages most media and Digitas handles paid search. All of CVS Health’s business lines, including Aetna, CVS Caremark and retail, are part of the review.
The move comes as CVS continues reshaping its business. Advertising spend dipped slightly in 2025, while its retail division is showing signs of improvement after several years of store closures.